Last Updated: August 3, 2026
Welcome to Maxfit Solution. These Terms & Conditions govern your use of our website and the home maintenance, repair, installation, and related services we provide in Dubai, United Arab Emirates.
By accessing our website, requesting a quotation, booking a service, or using any of our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. Our Services
Maxfit Solution provides home maintenance, repair, installation, inspection, and related services in Dubai and surrounding service areas.
The availability of services may depend on:
- Service location
- Technician availability
- Nature and complexity of the work
- Availability of required materials or replacement parts
- Site conditions and access requirements
We reserve the right to decline, postpone, or modify a service request where necessary for operational, technical, safety, or legal reasons.
2. Service Requests and Bookings
You may contact us through our website, phone number, WhatsApp, or other available communication channels to request a service or quotation.
Submitting a service request does not guarantee a booking or create a binding service agreement. A booking will be confirmed after the required service details, availability, pricing, and appointment schedule have been agreed upon.
You are responsible for providing accurate information regarding:
- Your name and contact details
- Property location
- Type of service required
- Details of the issue or maintenance requirement
- Property access and any relevant site conditions
Incorrect or incomplete information may affect service availability, pricing, or completion time.
3. Quotations and Pricing
Any quotation provided by Maxfit Solution is based on the information available at the time of assessment.
Prices may change if:
- The actual issue differs from the information provided
- Additional work is required
- Additional materials, equipment, or replacement parts are needed
- Hidden defects or unforeseen site conditions are discovered
- The customer requests changes to the agreed scope of work
Where reasonably possible, we will inform you of any significant additional charges before proceeding with extra work.
Unless otherwise stated, quotations may be subject to applicable taxes, fees, or additional charges.
4. Payments
Payment terms will be communicated before or during the service booking process.
Depending on the type and scope of work, we may require:
- Full payment before or upon completion of the service
- A deposit before work begins
- Advance payment for materials or special-order items
- Stage-based payments for larger projects
You agree to pay all approved charges according to the agreed payment terms.
Failure to make payment may result in delayed service, suspension of work, or other appropriate action permitted by applicable law.
5. Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please notify us as early as possible.
Cancellation or rescheduling fees may apply where:
- A technician has already been dispatched
- Materials have been purchased or ordered
- Special equipment has been arranged
- The cancellation occurs at short notice
- Work has already started
Any applicable charges will be communicated based on the circumstances of the booking.
6. Customer Responsibilities
To help us provide services safely and efficiently, you agree to:
- Provide safe and reasonable access to the property
- Ensure that the service area is accessible
- Provide accurate information about the issue or required work
- Inform us about known hazards, defects, or safety concerns
- Obtain any required permission from the property owner, landlord, building management, or relevant authority
- Keep children, pets, and unauthorized persons away from active work areas
- Remove or protect valuable, fragile, or sensitive items near the service area
Maxfit Solution may suspend or refuse work if the site is unsafe, inaccessible, or unsuitable for the requested service.
7. Service Completion and Inspection
Customers are encouraged to inspect completed work before the technician leaves the property.
If you have any concerns regarding the completed service, please notify our team as soon as possible and provide relevant details, photographs, or other supporting information where available.
Any additional work requested after completion may be treated as a separate service and may involve additional charges.
8. Materials and Replacement Parts
Where materials or replacement parts are required, their availability, price, and delivery time may vary.
If a specific material or product is unavailable, we may recommend a suitable alternative. We will seek customer approval where appropriate before installing a replacement or alternative item.
Manufacturer warranties for third-party products, appliances, equipment, or parts are subject to the terms provided by the relevant manufacturer or supplier.
9. Warranty and Service Guarantee
Any service warranty or workmanship guarantee offered by Maxfit Solution will be communicated separately and may depend on the type of service performed.
A warranty may not apply where a problem results from:
- Normal wear and tear
- Misuse, negligence, or accidental damage
- Unauthorized repairs, alterations, or modifications
- Pre-existing defects
- Defective customer-supplied materials or products
- Failure to follow maintenance or usage instructions
- External events or conditions beyond our reasonable control
Warranty coverage does not automatically include unrelated issues or new faults that arise after service completion.
10. Limitation of Liability
Maxfit Solution will make reasonable efforts to provide services professionally and with appropriate care.
To the extent permitted by applicable law, we will not be liable for indirect, incidental, special, or consequential losses, including loss of income, business interruption, or loss resulting from circumstances beyond our reasonable control.
We are not responsible for pre-existing defects, hidden conditions, structural issues, or damage caused by problems that were not reasonably identifiable during the inspection or service.
Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.
11. Emergency and Safety Situations
If there is an immediate risk involving fire, gas, electricity, flooding, serious property damage, or personal safety, you should contact the relevant emergency service or competent authority where appropriate.
Our services are not a substitute for emergency response services.
12. Website Use
You agree to use our website only for lawful purposes.
You must not:
- Use the website in a way that may damage, disrupt, or interfere with its operation
- Attempt to gain unauthorized access to the website, servers, or systems
- Submit false, misleading, harmful, or fraudulent information
- Copy, reproduce, or distribute website content without permission where prohibited
- Use automated tools to access or collect website data without authorization
We may restrict or terminate access to the website if we believe these Terms & Conditions have been violated.
13. Intellectual Property
Unless otherwise stated, the content available on the Maxfit Solution website, including text, logos, graphics, images, designs, and other materials, is owned by or licensed to Maxfit Solution and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, publish, or use our content for commercial purposes without prior written permission.
14. Third-Party Links
Our website may contain links to third-party websites or services for convenience or informational purposes.
Maxfit Solution does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.
15. Privacy
Your use of our website and services is also subject to our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect personal information.
16. Changes to These Terms
Maxfit Solution may update or modify these Terms & Conditions from time to time.
Any changes will become effective when the updated version is published on this page. Your continued use of our website or services after changes are posted will be considered acceptance of the revised Terms & Conditions.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations of the United Arab Emirates.
Any dispute will be handled according to the applicable legal procedures and jurisdiction in the UAE.
18. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Maxfit Solution
Dubai, United Arab Emirates
Phone: +971 50 963 8812
Website: https://maxfitsolution.com/
Thank you for choosing Maxfit Solution.